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FAQ´s

HOW MUCH IS YOUR SHIPPING COST?

For all orders shipped within Sweden a freight cost of 49 SEK will be added to the order. (This will automatically be added to the order at the checkout counter after you have selected your country).

For all orders shipped within Europe a freight cost of 99 SEK will be added to the order. (This will automatically be added to the order at the checkout counter after you have selected your country).

For all orders to Asia and North & South America a freight cost of 199 SEK will be added to the order.

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

All orders are processed within one to three business days and the total delivery time for all orders are 3 – 10 business days. We will contact you if there is an excessive delay with the dispatch of your order.

I HAVE RECEIVED A FAULTY ITEM. WHAT SHOULD I DO?

Please contact our customer service as soon as possible within the 14 days and they will help you to arrange a free return for you. Before you send your items back to us you must send us an e-mail to weborder@littlephant.com and we will give you further instructions.

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